We are sorry to inform our loyal customers that as of 24th June 2023 GameStop has ceased all retail operations in Ireland. Both our online and physical store locations are now permanently closed.
The following FAQs answer to the most important topics about the closure of the GameStop Branch in Ireland:
1) What does it happen to my card balance?
On the 22nd March 2023, GameStop has provided advanced notice that all of customers should redeem their GameStop gift cards in store or online no later than 24th June 2023.
If you still have got a physical GameStop Gift card purchased, please submit a request below providing a clear screenshot of the back of your giftcard, showing the giftcard number and PIN.
2) What does it happen to my GS Pro Club account?
If you want to get a response to this inquiry, we kindly ask you to submit a formal request to the GameStop customer service clicking on "Submit a Request" below.
What does it happen to my registered profile on gamestop.ie?
As a result of the shutdown, our systems will no longer contain personal data of customers from Ireland. All personal data has already been deleted in our systems.
3)What should I do with a defective item after the branch closure?
We would recommend logging this issue with the manufacturer as there are many different factors that can lead to these problems. Most of the time these issues can be fixed remotely through troubleshooting and are most likely not caused by a fault. This will hopefully help you avoid sending your item away for assessment.
In the event troubleshooting your issues remotely proves unsuccessful, you can return your item to the manufacturer for an assessment and/or repair. The lead time for repairs is quite short at 2-3 weeks from start to finish.
List and contacts of Manufacturers:
4) What does it happen to the pre-order I did in store?
Please submit a Request below and provide us a photo of receipt and the details about your pre-order. The details required are referring to what was stated when you placed your pre-order in store.
If for example another family member placed the order, or if you changed any details this also needs to be taken into account.
- Full name:
- Store location:
- Phone number:
- Deposit amount:
Once we’ve received this information we will verify your pre-order or Gift Card balance and be back in touch regarding this process.
5) What is the quickest way to get an answer for a question not mentioned in this article?
You can open a formal request to the GameStop customer service clicking on "Submit a Request" below.